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Terms and
Conditions & Returns

All Rights Reserved. All prices GBP.

STKRS is a Trading Name of DogTooth Limited;
Unit 6 Malton Enterprise Park, 6 Cherry Farm Close, North Yorkshire YO17 6AD.

Company details are as follows;
Registered in England & Wales: No. 5774226
Registered Office: DogTooth Unit 6, Malton Enterprise Park, 6 Cherry Farm Close, North Yorkshire YO17 6AD.
VAT No. 886 5659 53.

Terms and conditions of sale

Definitions
Buyer means the individual or organisation that buys or agrees to buy the Goods from the Seller.

Consumer shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977.

Contract means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.

Goods means the articles that the Buyer agrees to buy from the Seller.

Seller means DogTooth Limited Trading as STKRS;
DogTooth Limited Unit 6, Malton Enterprise Park, 6 Cherry Farm Close, North Yorkshire YO17 6AD.

Buyer means ‘insert your name’

Terms and Conditions means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller.

Conditions
Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller. Any complaints should be addressed to the Seller’s address at: DogTooth Limited Unit 6, Malton Enterprise Park, 6 Cherry Farm Close, North Yorkshire YO17 6AD.

Ordering
All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.

When making an order through the Website, the technical steps the Buyer needs to take to complete the order process are described in the Order Process Section.

Age of consent
Where Goods may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods.

If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.

Price and payment
The price of the Goods shall be that which is stipulated on the Website. The price is inclusive or exclusive of VAT. The price includes delivery charges.

The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

After the order is received the Seller shall confirm by email the details, description and price for the Goods together with information on the right to cancel.
Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods.

Delivery
Goods supplied within the UK will normally be delivered within 5 working days of acceptance of order.

Goods supplied outside the UK will normally be delivered within 10 working days of acceptance of order.

Where specific delivery dates have been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

Rights of seller
The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

The Seller reserves the right to withdraw any goods from the Website at any time. The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

Warranty
The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller, except where the Buyer is dealing as a Consumer.

All other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose

Limitation of liability
Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees.

Waiver
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

Force Majeure
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

Severance
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

Changes to terms and conditions
The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Governing law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Returns &
Cancellation Policy

As each stkrs product is custom made we cannot offer a return unless:
a) the product does not match the order, or
b) the product is faulty
If the product(s) delivered does not match your order please contact us via email (studio@stkrs.co.uk) outlining the problem and we will arrange the return of the said goods.  Please remember to include your original order number and the name your order was placed under.  If the goods have a problem relating to the quality of the product such as a mis-print, then a photograph as well as description of the problem should be emailed through to studio@stkrs.co.uk for our customer services team to assess.

We cannot take any action on an order until all of the goods are returned to Stkrs for inspection.

  Following the return of the goods a thorough assessment will take place following which we will deem whether the return is valid or not.

If the problem relates to a production issue at Stkrs then a re-print of the goods may be offered to rectify the quality issue.  Because every product is custom-made to your specifications, if the order has already been produced Stkrs retains the right to solely offer a re-print when seeking to rectify any problem with an order.

A refund will be offered only when an order is cancelled prior to any work being undertaken by Stkrs.  If you need to cancel an order you should contact customer services on 01653 696621 as soon as possible.  Due to the short turnaround times we try to work to, your order may have already gone into production.
If an order has been placed by the customer and subsequently produced by Stkrs a refund will not be offered on cancellation as the goods are custom-made to clients specifications and not stock items that can be re-sold.

Any problem with an order should be outlined within 24 hours of receiving the goods.